Privacy policy

PRIVACY POLICY

At CALITE, we are committed to protecting your privacy and handling your personal data with transparency and care.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

 

 

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party providers)

Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

 

 

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with your order or enquiries

  • Provide customer support

  • Improve our website, products, and user experience

  • Send marketing emails (only if you have opted in)

 

 

Marketing Communications

If you choose to subscribe, we may send you emails about new products, drops, and exclusive offers.

You can unsubscribe at any time using the link in our emails.

 

 

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, such as:

  • Payment processors

  • Shipping and logistics providers

  • Website and analytics services

We do not sell or rent your personal data.

 

 

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content.

You can choose to disable cookies through your browser settings.

 

 

Data Protection (UK & GDPR)

If you are located in the UK or European Economic Area, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

To exercise any of these rights, please contact us at info@calite.co.uk

 

 

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal and accounting requirements.

 

 

Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure.

All payments are processed securely through trusted third-party providers.

 

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

 

 

Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

info@calite.co.uk

 

 

CALITE — Built for performance. Trusted with your data.